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We kindly ask that in the event you have to cancel a reservation with us you do so 48 hours prior to your service.

RESCHEDULING & CANCELLATIONS

  • I kindly ask that in the event you have to cancel a reservation with me you do so 48 hours prior to your service.

  • If you need to make any changes to your appointment, please call/text me at (330) 389-8574.

  • Any reservation that is canceled within the 48-hour mark of your reservation will require a 50% automatic charge to your card for the service booked.

  • Any reservation that is rescheduled within the 48-hour mark of your reservation will require $25 non refundable reschedule fee.

  • In the event you no-show your reservation with me, your card will be charged 100% of the service booked.                                                                                                                   

 I understand things come up, I do my best to accommodate everyone, please be understanding of my time as a small business.

 Please be aware that I require a credit card on file to reserve your appointment.
 

  • I accept cash and all major credit cards. Gratuity is cash or card only. Please be aware that there will be credit card fee, if you wish to avoid that cash would be the best option.
     

  • As a courtesy to my guests, I offer TEXT confirmations before any appointment! 
     

  • A prompt confirmation is greatly appreciated, and allows me to run our appointment book efficiently!
     

  • If running late for an appointment, please contact me ahead of time. I will do my best to accommodate your appointment, however, arrivals more than 10 minutes late may be rescheduled or canceled, with applicable same-day cancellation/reschedule fee applied. 
     

  • As much as we love children, I ask that you please arrange child care on the date of your hair appointment. Excess visitors during appointments are not recommended.
     

  • I love healthy hair! Our stylists will recommend products to best suit your needs. My color services are only guaranteed when purchasing the cleanse / condition / treatment regimen recommended by myself.
     

                                       Thank you for this opportunity to serve you! 

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